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Frequently Asked Questions

  • What are your prices?
    Our pricing varies based on your needs, including the location, the number of carolers, and how long you’d like them to perform. Please share these details with us, and we’ll provide an accurate quote.
  • Are there additional costs for travel?
    Depending on your event’s location, a travel fee may be required. The Christmas Carolers uses ride-share services, and there’s a mileage fee added for trips beyond 30 minutes of travel each direction (round-trip).
  • I need carolers in a particular city. Can you help?
    Yes, we can! We serve various cities across the U.S. Please visit Location Page to find the location closest to you.
  • Is there a minimum number of hours required to book The Christmas Carolers?
    Yes, there is a minimum one-hour charge for booking The Christmas Carolers. That being said, the Carolers do not have to perform or stay at the event for an hour.
  • Do the Carolers have to wear the Victorian-styled costumes?
    The Victorian-styled costumes are most commonly worn to events. If you'd like to request that our Carolers to not wear their costumes, the only other option is to dress casually. In other words, the Carolers would choose what they wear.
  • Do I have to pay a deposit and is it refundable
    Yes, we require a deposit to secure your booking. All payments made are non-refundable, as it ensures your spot and may prevent us from booking another customer.
  • How do I hire The Christmas Carolers
    Click the Check Availability and Pricing button on the home page or click the Locations tab and find the location closest to you and follow the prompts to submit your event's information. You can call or email The Christmas Carolers Toll-Free: 833-CAROLER (833-227-6537)
  • Can we choose the songs the Carolers sing?
    Carolers prepare for the season by rehearsing a select number of songs. While the Carolers are extremely talented, they may not have every Christmas carol prepared. We will do our best to accommodate your request.
  • Where are you located?
    The Christmas Carolers is America's only Nationwide holiday entertainment company. We have Carolers in over 40 cities. Take a look at our Locations tab and if you don't see a city near you, let us know.
  • Can I customize the carolers’ performance?
    Absolutely! We offer a range of customization options, including song selection and costume preferences. Let us know your preferences, and we’ll tailor the performance to your needs.
  • Can I cancel my booking?
    You can cancel your booking, but please note all money paid is non-refundable. If you need to reschedule, we might be able to apply your deposit to a new date, depending on availability. Please call 833-CAROLER to discuss.
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