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Frequently Asked Questions
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What are your prices?Our pricing varies based on your needs, including the location, the number of carolers, and the duration of the performance. Please provide these details, and we’ll offer an accurate quote. For real-time pricing, visit our Pricing page or contact us directly at info@thechristmascarolers.com.
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Are there additional costs for travel?Depending on your event’s location, a travel fee may be required. We use ride-share services, and there’s a mileage fee for trips beyond 30 minutes of travel each direction (round-trip). For specific details, please contact us at info@thechristmascarolers.com.
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I need carolers in a particular city. Can you help?Yes, we can! We serve various cities across the U.S. Please visit our Locations page to find the nearest location or contact us at info@thechristmascarolers.com for assistance.
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Is there a minimum number of hours required to book The Christmas Carolers?Yes, there is a minimum one-hour charge for booking The Christmas Carolers. However, the Carolers do not have to perform or stay at the event for the entire hour. For more details, please contact us at info@thechristmascarolers.com.
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Do the Carolers have to wear the Victorian-styled costumes?The Victorian-styled costumes are most commonly worn to events. If you prefer our Carolers not to wear these costumes, they can dress casually, choosing their attire. For special requests, please contact us at info@thechristmascarolers.com.
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Do I have to pay a deposit and is it refundableYes, we require a deposit to secure your booking. All payments made are non-refundable, as it ensures your spot and may prevent us from booking another customer.
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How do I hire The Christmas CarolersClick the Check Availability and Pricing button on the home page or click the Locations tab and find the location closest to you and follow the prompts to submit your event's information. You can call or email The Christmas Carolers Toll-Free: 833-CAROLER (833-227-6537)
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Can we choose the songs the Carolers sing?Carolers prepare for the season by rehearsing a select number of songs. While the Carolers are extremely talented, they may not have every Christmas carol prepared. We will do our best to accommodate your request.
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Where are you located?The Christmas Carolers is America's only Nationwide holiday entertainment company. We have Carolers in over 40 cities. Take a look at our Locations tab and if you don't see a city near you, let us know.
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Can I customize the carolers’ performance?Absolutely! We offer a range of customization options, including song selection and costume preferences. Let us know your preferences, and we’ll tailor the performance to your needs.
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Can I cancel my booking?You can cancel your booking, but please note all money paid is non-refundable. If you need to reschedule, we might be able to apply your deposit to a new date, depending on availability. Please call 833-CAROLER to discuss.
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